Terms, Privacy Policy & Conditions
Welcome to Cuckoo Nest Art Studio! By using our website ("Site") or purchasing from us, you agree to the following terms and conditions. Please read these carefully to understand your rights and obligations. If you do not agree to these terms, please refrain from using our Site.
Privacy Policy (Updated: January 18, 2025)
Information We Collect We collect both personal and non-personal information, including:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you place an order, register on our Site, or subscribe to our newsletter.
- Non-Personal Information: Browser type, device type, and technical details about your interaction with our Site.
How We Use Your Information We use your information to:
- Process transactions and fulfill orders.
- Personalize your experience on our website by providing tailored content.
- Communicate updates, promotional offers, and news related to our products (with your consent).
- Improve our website and services through analytics and feedback.
- Comply with legal and regulatory requirements.
Legal Basis for Processing Data (For EU Residents) We process personal data based on the following legal grounds:
- Consent: When you have given your explicit consent for a specific purpose.
- Contract Performance: To fulfill our contractual obligations, such as processing and delivering your orders.
- Legal Obligation: When processing is necessary to comply with our legal obligations.
- Legitimate Interests: For purposes that are deemed necessary for our legitimate business interests, unless overridden by your rights.
Cookies Our Site uses cookies to enhance your experience, including for analytics and marketing purposes. Cookies are small files stored on your device that help us analyze usage patterns and deliver personalized content.
- Cookie Management: You can manage your cookie preferences through your browser settings or via our cookie management tool available on the Site. For more information, refer to our Cookie Policy.
Sharing Your Information We do not sell, trade, or rent your personal information. We may share information with:
- Trusted third-party service providers for order fulfillment, payment processing, and email marketing.
- Authorities or legal entities when required by law.
- Analytics and marketing platforms to improve our services and user experience (data is anonymized where possible).
Retention of Data We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for longer if required by applicable laws or for legitimate business interests.
Your Rights If you are a resident of the European Union, California, Canada, or other jurisdictions with applicable data protection laws, you have the following rights:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your data where applicable.
- Right to Data Portability: Request to transfer your data to another service provider.
- Right to Restrict Processing: Request to limit how we use your data in certain circumstances.
- Right to Object: Object to the processing of your data for marketing or other purposes.
- Right to Withdraw Consent: Withdraw your consent at any time if processing is based on consent.
To exercise these rights, please contact us at: paul@cuckoonestartstudio.com.
Children’s Privacy Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Data Transfers If you are accessing our Site from outside the United States, please note that your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your information.
Data Security We use industry-standard security measures to protect your data, including encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Contact Us If you have questions about these terms or our privacy practices, please contact us at:
- Email: paul@cuckoonestartstudio.com
- Website: cuckoonestartstudio.com
Terms of Service
Eligibility By using our Site, you affirm that you are at least 18 years old or have parental/guardian permission.
Order Acceptance We reserve the right to refuse or cancel any order at our discretion. Reasons may include, but are not limited to:
- Errors in product listings or pricing.
- Suspected fraudulent activity.
- Prior unresolved disputes with the customer.
Pricing and Availability
- All prices are subject to change without notice.
- We reserve the right to modify or discontinue products without prior notice.
Cancellation Policy Orders can be canceled within 24 hours of placement. Cancellations after 24 hours may incur a 25% fee to cover material costs and preparation.
Disputes & Chargebacks
- If a chargeback is initiated on a previous order, we reserve the right to cancel any future or pending orders from the same customer. Full refunds will be issued for canceled orders.
- We will actively contest chargebacks we believe to be unjustified. By placing an order, you agree to resolve disputes with us directly before initiating a chargeback.
Limitation of Liability Cuckoo Nest Art Studio shall not be held liable for any:
- Indirect, incidental, or consequential damages arising from the use of our products.
- Losses due to shipping delays, customs issues, or postal service errors.
- Damage caused by misuse, improper handling, or wear and tear of products.
In no event shall our liability exceed the total amount paid for the product.
Force Majeure We are not liable for delays or failure to perform due to circumstances beyond our control, including natural disasters, pandemics, labor strikes, or government actions.
Intellectual Property All content on this Site, including designs, images, logos, and text, is the intellectual property of Cuckoo Nest Art Studio and is protected by copyright laws.
You may not reproduce, distribute, or create derivative works without explicit written consent.
Accessibility We are committed to making our Site accessible to all users. If you experience any accessibility barriers, please contact us at paul@cuckoonestartstudio.com for assistance.
Changes to This Policy We may update these terms and our privacy policy at any time. Updates will be posted on this page, and the "Last Updated" date will be revised. Continued use of our Site constitutes acceptance of these changes.
Contact Us If you have questions about these terms or our privacy practices, please contact us at:
- Email: paul@cuckoonestartstudio.com
- Website: cuckoonestartstudio.com